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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olga Taushanzhi

Olga Taushanzhi

August 26, 2024

1  out of  5
rating by Olga Taushanzhi
"$79.50 was paid for hail damage that we had in June 2024! Roof damage, trunk lid and hood damage! Always blame someone else ( COVID, CLAIM Dep, Main office) The Increase rate every 6 months ! DO Not go there"
We responded:
"Claims are handled through our claims department and we are always more than happy to assist our customers through the process. The photos and estimates we helped you get submitted were reviewed by your claim handler. You are always welcome to call and discuss the settlement amount with them. State Farm is available 24/7 by calling 1-800-STATEFARM"
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Lori Belanger

March 10, 2024

5  out of  5
rating by Lori Belanger
"Always helpful n sweet"
We responded:
"Thank you for your review Lori. We are always happy to help with your insurance needs. "
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Matt Franklin

October 4, 2023

5  out of  5
rating by Matt Franklin
"I always feel like I am in good hands at State Farm in Sedalia, MO. It's almost like they are my good neighbor."
We responded:
"Thank you, Matt, for your review. We are happy to help with your insurance needs and be your good neighbor."
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Seth Johnson

August 15, 2023

5  out of  5
rating by Seth Johnson
"My family has been with Margaret and her team since I was little and they have always done good by us. I always have and always will recommend them if you’re look for coverage."
We responded:
"Thank you, Seth, for such a nice review. We’ve been honored to take care of your family’s insurance needs through the years. We appreciate your loyalty."
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Lynn Catron

August 1, 2023

5  out of  5
rating by Lynn Catron
"Harrison is doing a great job! He’s very nice to deal with and very respectful."
We responded:
"Thank you, Lynn, for taking time to give us a review. Harrison has been a great asset to our office and we are enjoying the many stories he brings. We’re glad he was able to help with your insurance needs. "
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Ginger Gerke

July 10, 2023

5  out of  5
rating by Ginger Gerke
"What a great show of customer service! Margaret, Harrison and Larry went above and beyond to collect and return personal effects for an out of state insured who suffered a loss, while in driving in Missouri. It's nice to know that Margaret and her team are willing to help out other State Farm Clients, not just her own. It gives a new meaning to "Like a good Neighbor, State Farm is There.""
We responded:
"Thanks for a great review Ginger. We were glad to help a State Farm client during such a difficult time. We try to provide the best customer service regardless of the agency. Thanks again. We appreciate you."
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Hannah Hesse

June 14, 2023

5  out of  5
rating by Hannah Hesse
"Dena McFarland has been amazing to work with! She has answered all of my questions and helped me through creating any insurance policies I’ve needed. I highly recommend using this office for any of your insurance needs!"
We responded:
"Thanks Hannah. It has been our pleasure helping you with your insurance needs. We appreciate your kind words and look forward to many more years working with you. "
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Cole Simoncic

June 13, 2023

5  out of  5
rating by Cole Simoncic
"Margaret and Dena were both extremely helpful with my recent auto claim. Would highly recommend"
We responded:
"Thanks for the great insurance review. We are happy to help with the claims process. Glad everything worked out for you. Thanks Cole."
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Robin Dean

June 13, 2023

5  out of  5
rating by Robin Dean
"Great, everyone's very nice and friendly"
We responded:
"Thank you Robin 😊"
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Moira Healy

May 11, 2023

5  out of  5
rating by Moira Healy
"Our small business has had insurance with Margaret Ward State Farm for many years. We don't often need help but when we do, we usually require immediate attention. I can always count on Margaret and her staff to respond quickly and resolve whatever problem we have or answer our questions with the utmost professionalism."
We responded:
"Thank you, Moira, for a great review. We appreciate your kind words and are always here to help answer any questions. "
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Jennifer Johnston

March 26, 2023

5  out of  5
rating by Jennifer Johnston
"Deena and Margaret are supper helpful and easy to work with, insured 2 cars and a house, best coverage for the money so far so happy 😊"
We responded:
"Thanks so much for the great review. We are always happy to help with auto and home insurance. Helping you get the coverage you need is our goal. Thanks again. "
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Kevin Hasenkamp

August 25, 2022

5  out of  5
rating by Kevin Hasenkamp
"Shout out to Margaret today! She saved my day and much grief. Lost my wallet after fueling up in Sedalia, Mo and she tracked down my ins agent to find me and called me to notify us she had found my wallet. She met up w us to to give it back and also gave us some swag State Farm bags too. Margaret wouldn’t even take any reward for the find. What an awesome individual! Thanks again"
We responded:
"Thanks so much for the great review. We are always glad to help out in any way we can. Nobody needs their entire day ruined."
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Rebecca Davis

June 10, 2022

5  out of  5
rating by Rebecca Davis
"Amazing office staff , friendly and knowledgeable"
We responded:
"Thanks so much for taking time to review us, Becca. We are happy to service all your insurance needs."
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Nancy Baca

May 4, 2022

5  out of  5
rating by Nancy Baca
"Community driven and eager to help you with your insurance needs! Margaret and her team are an inspiration to all of us. Thank you for all you do."
We responded:
"Thank you so much for the great review! We enjoy giving back to our community and hopefully making a difference for someone. We appreciate you, Nancy!"
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Cierra Wright

April 20, 2022

5  out of  5
rating by Cierra Wright
"Margaret and her team are the absolute best!!! They all care for the customers!"
We responded:
"Thanks Cierra! We value our customers and appreciate your kind words. Thanks for the nice review."
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Lisa Bird

March 22, 2022

5  out of  5
rating by Lisa Bird
"Margaret takes care of all our insurance needs. She even answers questions after hours with no hesitation. I can’t say enough about the whole staff there…. Absolutely great!!"
We responded:
"Thanks for leaving us a great review. We are glad to give 24/7 service because life doesn’t just happen from 8:30-5:00. We appreciate you!"
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allysa delmar

February 15, 2022

5  out of  5
rating by allysa delmar
"Dena is amazing!! ☺️"
We responded:
"Thank you for your review as well as your kind words about Dena! She is a wonderful asset to the dynamics of our office!"
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Terrinda Miller

February 11, 2022

5  out of  5
rating by Terrinda Miller
"Margaret Ward & her staff are very friendly, knowledgeable & professional."
We responded:
"Thanks Terrinda."
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Nicole Callahan

January 26, 2022

5  out of  5
rating by Nicole Callahan
"Margaret is an excellent insurance agent! She's extremely knowledgeable and helps to make sure we are adequately covered but will never try to sell more than we need. She and Dena are both professional, friendly and the most responsive individuals I've ever worked with. Highly recommended!"
We responded:
"Thanks for such kind words, Nicole. We appreciate you taking time to share and gives us a star rating. Please don’t hesitate calling us if you need anything."
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Dawn Bybee

January 26, 2022

5  out of  5
rating by Dawn Bybee
"Such a great group of people in this office! Their customer service is above and beyond!! Highly recommended!!!"
We responded:
"Thanks for your review, Dawn. We appreciate your kind words and are here to help whenever we can."
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Sherrill Rowland

January 5, 2022

5  out of  5
rating by Sherrill Rowland
"Best insurance office anywhere! Always helpful to their policyholders!"
We responded:
"Thanks for a great review, Sherrill. We are always glad to help. Thanks again."
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Elaine Hankins

July 18, 2021

5  out of  5
rating by Elaine Hankins
"Very nice place very helpful. Thank You."
We responded:
"Thank you so much Elaine. We appreciate you!"
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Shallan Taylor

July 15, 2021

5  out of  5
rating by Shallan Taylor
"Thank you Margaret for helping our family on the side of the road in the middle of nowhere land . You truly made our terrible situation a blessing and we didn’t even have insurance with you :). Thank you for staying with us and even taking us to Walmart to get our flat tire fixed on our camper. True kindness. Thank you"
We responded:
"What a pleasure meeting you and your family! Glad we were able to get a tire before the stores closed for the evening. Blessings for your family!"
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Aaron Berendzen

July 9, 2021

5  out of  5
rating by Aaron Berendzen
"As we were driving on vacation near Yellowstone in Montana a huge rock broke our windshield. As soon as we pulled to the side of the road my wife and I both said “well…..call Margaret”. It’s so nice in a bad situation to have a real person that you trust to call on. Now we’re getting back to our vacation the next day with a new windshield. This office is full of great people that really care about you!"
We responded:
"We are so glad you guys are back enjoying your vacation. Thanks for taking time out of your day to give us a review. We are here to help when you need us."
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Kent Fuller

March 26, 2021

5  out of  5
rating by Kent Fuller
"We have been with Margaret going on three years, moved here from NW Missouri. We had been with State Farm since 2003 but had a bad experience with our most recent agent and almost didn't call her. I am glad we did, she along with her team have taken excellent care of us, very professional and has helped my wife with a recent claim after water ruined our wood floor in the kitchen. We would recommend Margaret Ward to anyone, you won't be disappointed."
We responded:
"Thanks, Kent, for your nice review. We are here to help in any way we can. We appreciate you."